24x7x365 NOC Support

We give you one of the fastest and brightest Network Operation Centers (NOCs) in the business who are committed to first call resolution. No need to bombard support with helpdesk tickets, we take care of you on your first call. In most cases, your issue will be resolved within minutes, allowing you to get back to more important things. Our NOC monitors the network 24x7x365, while our engineers and datacenter personnel keep our facilities running smoothly. You also have around-the-clock access to phone and online support.

SSAE 16 Type II and CSAE 3416 Certified

SSAE16 Type II, CSAE3416 Certified Webserve Hosting is SSAE 16 Type II and CSAE 3416 certified for the period July 1, 2010 to June 30, 2011. This means we have undertaken an independent and in-depth audit of our control activities, including management of technology and related hosting and network services provided to its customers. On an annual basis, Webserve Hosting will renew this certification to validate the effectiveness of its internal controls.

Regulated Climate Control

Our heating ventilation air conditioning (HVAC) systems have full particle filtering and humidity control. The climate within each of our datacenters is maintained according to ASHRAE Guidelines. This ensures your mission-critical dedicated server and hardware is functioning at its best.

Redundant Power Just in Case

We don't just rely on the local power grid to guarantee around-the-clock power as some providers. Our on-site diesel-powered generators and uninterruptible power systems (UPS) deliver redundant power if a critical incident occurs. This ensures all operations are uninterrupted and your dedicated servers remain online. We regularly test our infrastructure to perform as designed in the event of an emergency. And we back it all up with our 100% Power SLA and 100% Network Uptime SLA.

Serious About Security

We take security very seriously. Our datacenters are locked off and guarded, and can only be accessed by authorized Webserve Hosting personnel and our Colocation customers. Monitored closed circuit televisions and 24x7x365 onsite security teams vigilantly protect our datacenters, while military-grade pass card access and biometric finger scan units† are in place to provide even further security.